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How long does a card holder have to dispute charges GTCC?

How long does a card holder have to dispute charges GTCC?

within 60 days
All disputes must be submitted within 60 days of the date on the billing statement on which the erroneous charge first appeared. It is the responsibility of the cardholder to ensure the dispute form has been received by the travel card vendor.

When the account is late between day 60 and 120 unless full payment is made on the account?

When the account is late between day 60 and 120, unless full payment is made on the account, it will be closed and unusable.

How long do you have to pay off GTC card?

DFAS must pay within 30 days of the filing (See TTRA, Section 030801. A). If properly done, travelers should not have to pay before reimbursement. The bottom line is that travelers should submit their travel voucher in a timely manner and make prompt payment of any charges.

What is the primary regulation that governs DoD government travel charge card?

The Travel and Transportation Reform Act of 1998
“The Travel and Transportation Reform Act of 1998” (TTRA) (Public Law 105-264) stipulates that the government-sponsored, contractor-issued travel card (hereafter referred to as the “travel card”) shall be used by all U.S. Government personnel (civilian and military) to pay for costs incident to official business travel …

What is a restricted GTCC?

Restricted GTCC. Restricted cards are issued to individuals with a non- qualifying credit score (FICO score of 500-659), individuals with no credit history, or to selected individuals as directed by their commander or supervisor. The credit, ATM, and retail limits will be as prescribed by the Department.

What is considered misuse of the GTCC?

Some examples of misuse uncovered by Inspector General audits include using the GTCC to pay for adult entertainment, gambling, any expenses for other than the cardholder (with the exception of authorized expenses for dependents when on PCS or permanent duty-related travel), and excessive ATM cash withdrawals for …

What happens if I lose my GTC?

In most cases, they can be replaced within 24 hours if they are lost or stolen by calling 1-800-645- 6556. Outside the U.S., call collect at 813-623-1709. You will receive an inactive card (i.e., a card not yet ready for use) which is indicated by the sticker on the card.

Can you withdraw cash from GTC?

Cash withdrawals are limited to the amount of cash needed to cover incidental and miscellaneous expenses, that cannot be charged to the card, and as authorized by official travel orders. ATM cash withdrawals may not exceed $ in a billing cycle. The APC also must be notified of the missing card as soon as possible. 5.

How do I pay off my GTCC?

As with other types of credit cards, you can’t pay your Citibank GTCC card using a credit or debit card. Whether you pay via Citibank online, by mail or by phone, you’ll need to use a valid checking account to make your payment. Citibank will need the account number as well as the routing number.

Can you use your GTC for food?

Based on the guidance we quoted above, you should use your GTCC for all official travel-related expenses. That includes things like your airfare, rental car, lodging, meals (yes – even meals!), parking, taxi fares, and all other travel-related costs you incur during a TDY (and a PCS, if your Component permits).

Is a government travel card mandatory?

The DoD Government Travel Charge Card (GTCC) Program provides travelers an effective, convenient, and commercially available method to pay for expenses related to official travel. Use is mandatory for all personnel (military or civilian) to pay for ALL official travel costs for TDY and PCS (where applicable).

What is the government travel card limit?

The standard credit limit on these cards is no lower than $7,500. The A/OPC, CPM or DTMO has the authority to increase the overall credit limit on the card on a temporary basis to accommodate mission requirements. The ATM limit is no lower than $665 and a $250 retail limit.

What are some examples of misuse of GTCC?

Misuse of the GTCC • Use of a travel charge card for other than official federal government travel and travel-related expenses – Examples of misuse include: •Personal Use •Use while not on official government travel •Excessive ATM withdrawals •Local use, not on official government travel status under a travel order/authorization

How to deal with delinquent credit card accounts?

If you are required to do so by your agency/organization, inform cardholders who are delinquent that disciplinary actions may be taken by the agency/organization if payments for delinquent accounts are not received in a timely manner. You may be required to cite or provide a copy of the relevant agency policy pertaining to disciplinary actions.

When is a GSA SmartPay account considered past due?

It is important to remember that under the terms of the GSA SmartPay® 2 Master Contract, an account is considered past due if payment for the undisputed principal amount has not been received within 45 calendar days from the closing date on the statement of account in which the charge appeared.

What is the purpose of the DoD GTCC?

The purpose of the GTCC is to serve as the primary payment method for official travel expenses incurred by DoD personnel (military or civilian). Refer to the Joint Travel Regulations (. JTR), for information on authorized travel expenses . Use of the card for expenses not authorized by the JTR is prohibited.

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